We aim for a turnaround within 20 working days. If required, your product is then re-calibrated to original manufactured values and then certified, before being dispatched.Īll serviced components carry a 12 month parts warranty. Tera Term (rarely TeraTerm) is an open-source, free, software implemented, terminal emulator (communications) program. The test routine optimises signals / optics and verifies performance. Try reconnecting the USB to Serial Converter cable to your computer and. Your product undergoes comprehensive analysis using bespoke calibrated test equipment, which simulates real world conditions. Try restarting the terminal emulator application (Tera Term) on your computer. (Please note AGD reserves the right to refuse returns without an RMA) Once I have sent my product in for service, what happens next? VT100 emulation and selected VT200/300 emulation. TCP/IP (telnet, SSH1, SSH2) connections. Main Features: - Serial port connections. We will issue you a Return Material Authorisation (RMA) number, which must be included on returns to the above address and on any accompanying paperwork. Tera Term is a terminal emulation program that allows you to connect to Linux boxes. Please contact our Service Centre to arrange your product servicing or re-calibration, quoting the serial number/s where possible. View Map What if my AGD product needs to be serviced?
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